You may simply need to wait a few hours before you can complete a download.If server maintenance isn't an issue, check the account information in your Quicken settings against the information from your financial institution on how to set up Quicken downloads.
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This is a simple and obvious one, so check first to make sure your connection to the internet is working.
Visit a website you go to often (a search website such as Google or Bing will work).
OL-231, OL-232, or OL-235 are caused when there is incorrect information about your bank in Quicken. Quicken maintains information about how online services for your bank works in Quicken.
If your bank has made changes to their online services you may need to update the information in Quicken.
There are several reasons that your Quicken finance software could be failing to download transactions, from account setting issues to server maintenance at your financial institution.
Here are some common issues and suggestions for solving issues when Quicken isn't updating your transactions correctly.
Often, banks and online brokerages will post a notice on their website or send out an email alert to customers if they will be performing any maintenance that will impact your access to your data.
Check the bank website for notices, and check your email for a message from your financial institution regarding planned outages, maintenance or scheduled downtime.
If you are a user of Quicken or Quick Books, the following information and instructions will allow you to continue using your software for online banking.